It May Take 5 Weeks to Fully Restore Stable Internet in Ghana – NCA

Ghanaians experiencing disruptions in their data services may need to endure the inconvenience for approximately another five weeks. The National Communication Authority (NCA) has estimated that this is the timeframe required for the restoration of faulty undersea cables, which will subsequently stabilize connections in the affected countries.

This information was relayed by the NCA in a press release issued on Saturday, March 16, 2024. The announcement followed a meeting between the NCA and the four subsea cable landing service providers: ACE, MainOne, SAT-3, and WACS. The meeting was convened in response to the data service shutdown experienced by most telecommunications companies just three days prior, which had significant impacts on individuals and businesses across various African countries, including Ghana.

While the situation is undoubtedly challenging for users reliant on stable data connections, the collaboration between regulatory authorities and service providers signals a concerted effort to address and resolve the issue as swiftly as possible.

The impact of the data service disruptions extends beyond Ghana, affecting several other African countries including South Africa, Nigeria, Ivory Coast, Liberia, Benin, and Burkina Faso. Ghanaians facing interruptions from their data service providers may need to endure the inconvenience for approximately another five weeks, according to estimates from the National Communication Authority (NCA).

The NCA communicated this information through a press release issued on Saturday, March 16, 2024, following a meeting with the four subsea cable landing service providers: ACE, MainOne, SAT-3, and WACS. The duration of the estimated restoration period reflects the time needed to rectify the faults in the undersea cables, thereby restoring stable connections across the affected countries.

The disruption in data services, which occurred three days prior to the press release, has had significant implications for individuals and businesses in the impacted African nations. The collaborative efforts between regulatory authorities and service providers underscore a shared commitment to addressing and resolving the issue in a timely manner, albeit with the acknowledgment of the challenges and inconveniences faced by users.

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